ITIL® 4 Practitioner: Service Request Management (eLearning)
Certification
ITIL® 4 Practitioner: Service Request Management
Business Area
Service Management
€592 Peoplecert
€470
COURSE
Description
For self-paced learners seeking an interactive experience to guide exam preparation.Study anytime, anywhere, on any device with official eLearning courses packed with expert content. Enjoy a self-paced experience featuring interactive modules, quizzes, and progress tracking to help you build confidence and stay exam-ready. Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. Advance your career in IT with an ITIL certification, opening doors to new roles and cutting-edge opportunities in the evolving tech landscape. ITIL expertise is in high demand across a broad range of roles and industries. Getting ITIL certified opens doors to careers at leading organizations worldwide.
Course Details
Required Experience
None
Required Training
ITIL4® Foundation
Recipients
Anyone interested in ITIL practices. Understand the purpose and key concepts of Service Request Management, including its role in handling user requests for services, information, and access within the IT infrastructure.
Prerequisites
https://www.peoplecert.org/Frameworks-Professionals/ITIL-framework
Course delivery method
eLearning Official eBook Exam voucher Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises
Exam Format
Multiple choice
20 questions
30 minutes
Closed
Book
Minimum required score to pass: 65%
20 questions
30 minutes
Closed
Book
Minimum required score to pass: 65%
Payment method
Payment via bank transfer, PayPal, Credit Card.
Maintenance of Certification (PDU)
Renewal every 3 years 60 CPD points needed for renewal
Institute
Yellowhouse, an Accredited Training Organization di PeopleCert.
Disclaimer
Project Management Europe is a trademark of Project Management Europa. Project Management Europa is a partner of Yellowhouse, an Accredited Training Organization of PeopleCert. PRINCE2®, PRINCE2 Agile®, ITIL®, MSP®, MoP®, M_o_R® and P3O® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
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Categories
Certification
ITIL® 4 Practitioner: Service Request Management
Business Area
Service Management
€592 Peoplecert
€470
COURSE
Description
For self-paced learners seeking an interactive experience to guide exam preparation.Study anytime, anywhere, on any device with official eLearning courses packed with expert content. Enjoy a self-paced experience featuring interactive modules, quizzes, and progress tracking to help you build confidence and stay exam-ready. Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. Advance your career in IT with an ITIL certification, opening doors to new roles and cutting-edge opportunities in the evolving tech landscape. ITIL expertise is in high demand across a broad range of roles and industries. Getting ITIL certified opens doors to careers at leading organizations worldwide.
Course Details
Required Experience
None
Required Training
ITIL4® Foundation
Recipients
Anyone interested in ITIL practices. Understand the purpose and key concepts of Service Request Management, including its role in handling user requests for services, information, and access within the IT infrastructure.
Prerequisites
https://www.peoplecert.org/Frameworks-Professionals/ITIL-framework
Course delivery method
eLearning Official eBook Exam voucher Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises
Exam Format
Multiple choice
20 questions
30 minutes
Closed
Book
Minimum required score to pass: 65%
20 questions
30 minutes
Closed
Book
Minimum required score to pass: 65%
Payment method
Payment via bank transfer, PayPal, Credit Card.
Maintenance of Certification (PDU)
Renewal every 3 years 60 CPD points needed for renewal
Institute
Yellowhouse, an Accredited Training Organization di PeopleCert.
Disclaimer
Project Management Europe is a trademark of Project Management Europa. Project Management Europa is a partner of Yellowhouse, an Accredited Training Organization of PeopleCert. PRINCE2®, PRINCE2 Agile®, ITIL®, MSP®, MoP®, M_o_R® and P3O® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Related Courses
SCRUM E AGILE
Three-year renewal of Scrum certifications
Scrum Product Owner Certified – Recertification course and exam
€125 SCRUMstudy €80
KANBAN
KSDOC®
Kanban with Scrum, DevOps, and OKR Certified (KSDOC)
€360 KANBANStudy €250
SCRUM E AGILE
Three-year renewal of Scrum certifications
Expert Scrum Master Certified – Recertification course and exam
€150 SCRUMstudy €90
Categories
Certification
ITIL® 4 Practitioner: Service Request Management
Business Area
Service Management
€592 Peoplecert
€470
COURSE
Description
For self-paced learners seeking an interactive experience to guide exam preparation.Study anytime, anywhere, on any device with official eLearning courses packed with expert content. Enjoy a self-paced experience featuring interactive modules, quizzes, and progress tracking to help you build confidence and stay exam-ready. Learn to deliver an agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. Advance your career in IT with an ITIL certification, opening doors to new roles and cutting-edge opportunities in the evolving tech landscape. ITIL expertise is in high demand across a broad range of roles and industries. Getting ITIL certified opens doors to careers at leading organizations worldwide.
Course Details
Required Experience
None
Required Training
ITIL4® Foundation
Recipients
Anyone interested in ITIL practices. Understand the purpose and key concepts of Service Request Management, including its role in handling user requests for services, information, and access within the IT infrastructure.
Prerequisites
https://www.peoplecert.org/Frameworks-Professionals/ITIL-framework
Course delivery method
eLearning Official eBook Exam voucher Interactive Self-paced Device-friendly 2-3 hours content Mobile-optimised Practical exercises
Exam Format
Multiple choice
20 questions
30 minutes
Closed
Book
Minimum required score to pass: 65%
20 questions
30 minutes
Closed
Book
Minimum required score to pass: 65%
Payment method
Payment via bank transfer, PayPal, Credit Card.
Maintenance of Certification (PDU)
Renewal every 3 years 60 CPD points needed for renewal
Institute
Yellowhouse, an Accredited Training Organization di PeopleCert.
Disclaimer
Project Management Europe is a trademark of Project Management Europa. Project Management Europa is a partner of Yellowhouse, an Accredited Training Organization of PeopleCert. PRINCE2®, PRINCE2 Agile®, ITIL®, MSP®, MoP®, M_o_R® and P3O® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Related Courses
SCRUM E AGILE
Three-year renewal of Scrum certifications
Scrum Product Owner Certified – Recertification course and exam
€125 SCRUMstudy €80
KANBAN
KSDOC®
Kanban with Scrum, DevOps, and OKR Certified (KSDOC)
€360 KANBANStudy €250
SCRUM E AGILE
Three-year renewal of Scrum certifications
Expert Scrum Master Certified – Recertification course and exam
€150 SCRUMstudy €90











