info@projectmanagementeurope.eu
ITIL® Experience (Version 5) eLearning
Certification
ITIL Expirience Version 5
Business Area
Service Management
€ 1627 PeopleCert
€ 1190
COURSE
Description
ITIL Experience (Version 5) offers you the expertise you need to embed human-centred and AI-aware design into digital products and services, to align trust, perception, and value across the lifecycle.
Course Details
Required Experience
Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5) Training through an Accredited Training Organization or ITIL Official eLearning
Required Training
Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5) Training through an Accredited Training Organization or ITIL Official eLearning
Recipients
Anyone interested in organize roles, responsibilities, and accountability for experience across stakeholders and service journey stages. Learn how to embed transparency, emotional clarity, and psychological safety into digital interactions. Develop the expertise to work with experience capture, recognize experience evidence, and use narrative and numerical signals to understand people’s real response.
Prerequisites
https://www.peoplecert.org/Frameworks-Professionals/ITIL-framework
Course delivery method
18 hours of interactive content; Self-paced learning with bite-sized modules; Practical exercises and quizzes; Embedded glossary with the key terminology; Real-time progress tracking; Scenario-based case studies; Seamless, device-friendly integration
Exam Format
Multiple choice
40 questions
90 minutes
Open Book
Minimum required score to pass: 70%
40 questions
90 minutes
Open Book
Minimum required score to pass: 70%
Payment method
Payment via bank transfer, PayPal, Credit Card.
Maintenance of Certification (PDU)
Renewal every 3 years 60 CPD points needed for renewal
Institute
Yellowhouse, an Accredited Training Organization di PeopleCert.
Disclaimer
Project Management Europe is a trademark of Project Management Europa. Project Management Europa is a partner of Yellowhouse, an Accredited Training Organization di PeopleCert. PRINCE2®, ITIL®, Resilia®, MSP®, MoV®, MoP®, M_o_R® and P3O® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Related Courses
Categories
Certification
ITIL Expirience Version 5
Business Area
Service Management
€ 1627 PeopleCert
€ 1190
COURSE
Description
ITIL Experience (Version 5) offers you the expertise you need to embed human-centred and AI-aware design into digital products and services, to align trust, perception, and value across the lifecycle.
Course Details
Required Experience
Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5) Training through an Accredited Training Organization or ITIL Official eLearning
Required Training
Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5) Training through an Accredited Training Organization or ITIL Official eLearning
Recipients
Anyone interested in organize roles, responsibilities, and accountability for experience across stakeholders and service journey stages. Learn how to embed transparency, emotional clarity, and psychological safety into digital interactions. Develop the expertise to work with experience capture, recognize experience evidence, and use narrative and numerical signals to understand people’s real response.
Prerequisites
https://www.peoplecert.org/Frameworks-Professionals/ITIL-framework
Course delivery method
18 hours of interactive content; Self-paced learning with bite-sized modules; Practical exercises and quizzes; Embedded glossary with the key terminology; Real-time progress tracking; Scenario-based case studies; Seamless, device-friendly integration
Exam Format
Multiple choice
40 questions
90 minutes
Open Book
Minimum required score to pass: 70%
40 questions
90 minutes
Open Book
Minimum required score to pass: 70%
Payment method
Payment via bank transfer, PayPal, Credit Card.
Maintenance of Certification (PDU)
Renewal every 3 years 60 CPD points needed for renewal
Institute
Yellowhouse, an Accredited Training Organization di PeopleCert.
Disclaimer
Project Management Europe is a trademark of Project Management Europa. Project Management Europa is a partner of Yellowhouse, an Accredited Training Organization di PeopleCert. PRINCE2®, ITIL®, Resilia®, MSP®, MoV®, MoP®, M_o_R® and P3O® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Related Courses
Categories
Certification
ITIL Expirience Version 5
Business Area
Service Management
€ 1627 PeopleCert
€ 1190
COURSE
Description
ITIL Experience (Version 5) offers you the expertise you need to embed human-centred and AI-aware design into digital products and services, to align trust, perception, and value across the lifecycle.
Course Details
Required Experience
Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5) Training through an Accredited Training Organization or ITIL Official eLearning
Required Training
Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5) Training through an Accredited Training Organization or ITIL Official eLearning
Recipients
Anyone interested in organize roles, responsibilities, and accountability for experience across stakeholders and service journey stages. Learn how to embed transparency, emotional clarity, and psychological safety into digital interactions. Develop the expertise to work with experience capture, recognize experience evidence, and use narrative and numerical signals to understand people’s real response.
Prerequisites
https://www.peoplecert.org/Frameworks-Professionals/ITIL-framework
Course delivery method
18 hours of interactive content; Self-paced learning with bite-sized modules; Practical exercises and quizzes; Embedded glossary with the key terminology; Real-time progress tracking; Scenario-based case studies; Seamless, device-friendly integration
Exam Format
Multiple choice
40 questions
90 minutes
Open Book
Minimum required score to pass: 70%
40 questions
90 minutes
Open Book
Minimum required score to pass: 70%
Payment method
Payment via bank transfer, PayPal, Credit Card.
Maintenance of Certification (PDU)
Renewal every 3 years 60 CPD points needed for renewal
Institute
Yellowhouse, an Accredited Training Organization di PeopleCert.
Disclaimer
Project Management Europe is a trademark of Project Management Europa. Project Management Europa is a partner of Yellowhouse, an Accredited Training Organization di PeopleCert. PRINCE2®, ITIL®, Resilia®, MSP®, MoV®, MoP®, M_o_R® and P3O® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.